Returns & Exchanges
At Pet Life, we want you and your furry companion to love your new look; if you are not completely satisfied, you can return your items within 30 days of delivery. All returned apparel must be in original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all pet hair is removed and tags are intact to meet our quality standards.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing